Toyota Vietnam organized Toyota Skill Contest 2019 in Hai Phong

 

Hai Phong city, 09 Sep 2019 – Toyota Motor Vietnam (TMV) in cooperation with Toyota dealers nationwide organized the Final round of Toyota Skill Contest 2019 for excellent sales and service staffs from Toyota dealers nationwide. This has been the 21st year for this event to be annually organized since 1999 with the purpose to enhance the quality of human resource and services.

In 2017, TMV launched “NO QUALITY NO LIFE” project to bring quality to a new level, in which Work Quality is a fundamental part of products, sales and services quality. Within “No Quality. No Life” project, taking this chance I would like to launch “Quality Award Contest” from October for all departments of TMV & Toyota dealers. Through this program, all members will together make further great effort in improving work quality, thereby bringing the best product and service for customers.

TMV deeply recognizes that human resource plays an important role as a firm base for the Work Quality. Toyota Skill Contest is organized annually to enable members to further sharpen the knowledge and skill. This year, the Final round took place in Toyota Nankai Hai Phong dealer with the participation of 34 best candidates selected from Toyota dealers/branches nationwide. Previously, these candidates successfully passed the internal skill contest in each dealer and national qualifying round in July.

 

Sales category

 

Body category

 

Paint category

 

 Service advisor category

 

President of TMV Mr. Toru Kinoshita

 

Speaking at the Final round of the contest, Mr Toru Kinoshita, TMV’s President said: “TMV organized Toyota Skill Contest annually to show our efforts in improving Work quality. The 21st Toyota Skill contest will be an opportunity for Toyota members to show your talented skill as well as your professional customer care service to achieve their Smile and Trust”

Toward the target to increase service quality, Toyota Skill contest 2019 will evaluate the candidates in 4 contest categories: Sales, Service Advisor, Body & Painting

 

Result of Toyota Skill Contest 2019

 

Result

Sales

Service Advisor

Body

Painting

1st prize

Toyota Hà Đông

Toyota Đông Sài Gòn

Toyota Thanh Xuân

Toyota Cần Thơ

2nd prize

Toyota Long Biên

Toyota Tiền Giang

Toyota Giải Phóng

Toyota Vinh

3rd prize

Toyota Ninh Kiều

Toyota Hoàn Kiếm

Toyota Mỹ Đình

Toyota Biên Hòa

 

As motivation to winners, the prized contestants will be rewarded for a Japan trip this December. Especially, the champions of 3 Service categories (including Service advisor, Body & Painting) will also be invited to 30th Annual Assembly of International Customer Service Champions organized by TMC in Japan at the end of 2020.

 

Awarding ceremony

 

For Toyota, “Customer first” is always the core philosophy. It is essential that each member of Team Toyota Vietnam must ensure wholeheartedly on Work Quality. Therefore, Human resources Development is always the priority of TMV.