In order to more enhance service quality with the target to provide customer the convenience and assurance when purchasing, owning or using, Toyota Motor Vietnam (TMV) officially introduce the Toyota insurance program and Toyota used car program with new identity – Toyota Sure. This is one activity within the “NO QUALITY. NO LIFE” project that TMV has been implementing since September 2017, with the target to promote the quality of product, quality of sales and service activities, and quality at works, by

Toyota insurance

Currently, traffic accident is a global issue, a big challenge for all coutries over the world. Each year, the world sees around 1,3 million people died, 50 million people injured due to traffic accident with total lost value up to 3% of global GDP. In Vietnam, in 2017, there were over 20,000 accidents in the whole country, killed 8,000 people and injured over 17,000 people. Beside lost in human, in order to positively limit the damage for assets, in this case is vehicles, customers are always suggested to use genuine insurance to protect their car.

In the last 2 decades, Toyota insurance has been well-known in many countries in the world. In Vietnam, TMV has been collaborated with Toyota’s experts, and leading experts in vehicle insurance to build Toyota insurance in order to bring best experience to customer with highest commitment from Toyota brand in Vietnam, from its dealers, from Toyota Tsusho – the insurance management company and other famous insurance companies in the market including Baoviet, PTI, PJICO, MSIG.

As genuine insurance exclusively for Toyota customers, Toyota insurance was designed with largest and most suitable insurance scale for customer; beside that is the high-quality and quick claim process, committed by close collaboration of leading insurance partners in Vietnam; Especially, one-stop service with simple and convenient procedures at dealers for each steps from insurance purchase, to modification, compensation, repair and insurance.

In addition, only customers who buy genuine Toyota Insurance can claim part theft loss up to three times a year; can be supported with car rental costs during repairing period; to receive compensation following the initial agreed value of the vehicle for total loss, instead of the value at the time of the accident; Depreciation waiver on parts replacement (applicable to both business vehicles and non-business vehicles with usage less than 5 years), to be refunded when no loss occurs (no claim bonus) ...

Toyota insurance is implemented in all genuine Toyota dealers nationwide from today April 2nd 2018.


Toyota Sure

In Vietnam market, TMV is one of the brands with high UIO, being trusted by customers thanks to good maintenance service with reasonable price, especially high resell price for used car. However, one of the biggest concern of consumers when buying an used car is its quality, its selling value and the convenience when purchase.

Understanding these concerns of customer, after being tested and deeply studied at 3 dealers, TMV officially introduced the business of genuine Toyota’s used car – Toyota Sure.

Accordingly, Toyota Sure helps customer to be secured when purchasing used car at genuine dealers of Toyota. Customer also have chance to receive many preferential treatments when exchange their cars and be assured of resell value.

Customers can also be assured of quality because each Toyota Sure’s used car will undergo rigorous and comprehensive testing and evaluation with 176 technical check points by Toyota’s experts. Toyota Sure will also check the legal records and repair history of each vehicle. Only qualified vehicles will receive a certificate; Toyota Sure also commits simple procedure when the whole process of buying and selling for customers is ensured with the most transparent and quickest through financial loan procedure support services, ownership transfer procedures, .. .; And most importantly, Toyota Sure provides a nationwide standard warranty with Toyota Vietnam’s standard within a year or 20,000 km for engine and transmission, whichever comes first.

Toyota Sure is firstly officially applied at 03 genuine dealers of Toyota Vietnam: Toyota My Dinh – Cau Dien branch, Toyota East Saigon – Nguyen Van Luong branch and Toyota Hiroshima Tan Cang.

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