TOYOTA MOTOR VIETNAM OFFICIALLY IMPLEMENTS THE RECAL PROGRAM ON TOYOTA RUSH TO INSPECT AND REPLACE AIRBAG ECU

Hanoi, July 25th, 2019 - Having got the approval from Vietnam Register, today, Toyota Motor Vietnam officially announces the implementation of the Recall Program on Toyota Rush to check and replace airbag ECU (hereafter called Program) which are produced from July 16th, 2018 to January 10th, 2019. The program will start from July 25th, 2019 at nationwide. According to Toyota Motor Corporation (TMC)’s information, the list of affected Toyota Rush in Vietnam as below:

Applied models

Vin number

Production period

Model code

Volume

Remarks

Toyota Rush

Detail as file attached here

16/07/2018 –

10/01/2019

F800LE - GQGFV

1,592 units

 CBU

Total

1,592 units

According to TMC, in the airbag computer of the subject vehicles, due to an inappropriate programming, there is a possibility that an impact when the rear wheel passes through a hole or a dent could be determined as a side collision. If this were to occur, the curtain shield airbags may deploy unintentionally causing unsafety for passengers in the car.

Accordingly, Toyota Motor Vietnam will check and replace the airbag ECU on affected vehicles at NO COST. Total time of the checking and replacing is about 0.4 hour and will be carried out in all Toyota dealers nationwide. Until now, Toyota Vietnam has not received any reports related to customers complaining about the situation above of Toyota Rush.

In order to conduct the Program successfully, besides publicizing information to mass media, Toyota Dealers will send an invitation letter and/or invitation call to the Program to the owners of vehicles in the above involved list. Also, for further information of the Program, as well as confirm if the vehicle is in the affected list of the Program, the customer may access to Toyota official website at www.toyota.com.vn or www.toyotavn.com.vn or directly contact Toyota dealers nationwide or contact our hotline 18001524 or 0916001524. To save time, we would suggest customers make an appointment before bringing the car in.

For the Toyota Rush which are NOT officially distributed by Toyota Motor Vietnam, if receives request for the Program from customers, Toyota Motor Vietnam will contact TMC to confirm information. Once Toyota Motor Vietnam gets the official approval from TMC, Toyota Dealers will replace the airbag ECU following standard procedures of the Program with NO COST as well.

Through implementing this program, once again demonstrates Toyota Vietnam's responsibility for the safety of customers who have always love and trust Toyota's products in Vietnam. Therefore, Toyota Motor Vietnam is looking forward to receiving the sympathy and cooperation from customers so that the program would be done quickly and achieved the best results.

For more information, please access to the website www.toyota.com.vn or www.toyotavn.com.vn or directly contact:

Ms. Hoang Thi Nhu Quynh

PR & CSR Deputy General Manager

Corporate Strategic Planning Group

Toyota Motor Vietnam

Tel: (84-24) 35536878 (ext. 120)

Fax: (84-24) 35536841- 42

Email: hnquynhhn@toyotavn.com.vn