Together with effort to give the best quality products, Toyota Motor Vietnam always bring the perfect after sales service with the guideline “Customer first”  to customers, which makes Toyota’s value. Beside that, professional with heart and continuous study demand of customer that help Toyota be the belief and the first choice of Vietnamese customer

Desire to create belief and support of loyal as well as potential customers of Toyota Vietnam, beside service and positive consultancy, inquiry and complain handling, promotion programs are implemented usually, TMV and dealers always carried out news customer care campaigns include “Smile first”, “Professional with heart.” We also encourage our dealers to continue to Kaizen- create different and the best service in order to bring the highest satisfaction to customer.

In order to enhance quality services in TMV’s customer care, please fill on the survey:

Please send your feedback to the following address:

CS DEPARTMENT- TOYOTA MOTOR VIET NAM

8th floor, Viglacera building, Me Tri, Tu Liem, Hanoi.

(Mail box 9, Cau Dien 2 post office, Tu Liem, Hanoi)

Please write code 10C 0610 001 TL on the envelop without stamping

*** Note: The above two questionnaires are applied mainly for Toyota new owners or customers who have their vehicles repaired/maintained at Dealer/TASS in current month.